Waseda Portal OfficeWaseda University

Waseda Portal Office will meet the diverse needs of people and the times.

• We will respond more quickly to your questions and problems, and help you resolve them.
  ⇒We are committed to understanding your inquiries as immediately as possible and providing the services you request, utilizing the know-how we have accumulated as the general information desk for the entire university. Also, we open longer than other offices.
• We will take the initiative in service reform by meticulously identifying diverse needs.
  ⇒By recording all responses, we will quickly identify user trends and needs, and seek new services that fit the times ahead of the entire university.

• By creating an open and friendly atmosphere, we aim to create a friendly office.
  ⇒Together with the student staff, we aim to create an office that is always cheerful and energetic, and a friendly office that is able to respond to counselors in an approachable manner, including creating an open space with background music.
• We strive to provide easy service to everyone by providing easy-to-understand guidance and information.
  ⇒We continue to brush up our website (renewed in March 2022) and integrate it with Support Anywhere to make it easier to find the information you need, even in the midst of a large volume of information, while incorporating the opinions of students who use the site.

• We will guide you accurately as the primary point of contact for the entire university to avoid any backtracking.
  ⇒Staff training is conducted under a thorough manual to realize one-stop service.
• Collaboration with the Academic offices will promote standardization and efficiency of operations and provide accurate services to a wide range of users.
  ⇒Centralization,KJ-teamand theSupport for Academic Affairsare promoting operational improvements as a university-wide initiative in cooperation with related sections.