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When you have trouble on campus...

Support Anywhere (commonly known as Suppo-Any) A One-Stop Dictionary that brings together information that Waseda University students want to know.

Many students may have various questions and concerns about their student life at Waseda University. In times like these, a strong ally you can rely on is "Support Anywhere" (commonly known as Suppo-Any).

Sapoeni's purpose is to enable students to obtain the information they need ``anytime, anywhere'' and to solve their own problems. Since the university provides a wide range of information, new students students may be confused about where and what to ask. If you don't know something or want to know something, use Sapoeni to solve your problem!

When you ask a question through the chatbot, Waseda Bear will help you solve your problem. By using artificial intelligence (AI) to respond to your questions, you can ask questions easily, regardless of time or place.

Suppo-Any provides easy-to-understand information on the following: In addition, it provides a wide range of information about various facilities and services on campus, making it a must-use site for Waseda University students.

• Classes (subject registration, grades, exams, etc.)
• Various procedures and applications (certificate issuance, change of address, change of account, leave of absence, etc.)
• Tuition fees and scholarships
• Study abroad and residence status
• Faculty license and various qualifications
• Career development and job hunting support
• Facility use and student life, etc.

Waseda Academic Advising Office

Inside Academic Advising Office

​Academic Advising Office (WPO), located on the 1st floor of Building 7 Building No. Waseda Campus, is the general information desk for students. We provide a variety of services, including consultation on PC problems and general IT usage, inquiries about lost items on Waseda Campus, and consultation on university-wide open courses offered by Global Education Center (GEC). We also provide umbrella rental service on rainy days (limited number available). There are also student staff at the counter who will be happy to provide advice from a fellow student's point of view, so please feel free to stop by. Some services require advance reservations, so please check the WPO website before visiting.

Make use of the umbrella sharing service "i-kasa"!

Waseda Campus Building No. 8 is located at the entrance on the south gate side.

If you forget your umbrella and get caught in a sudden rainstorm, in addition to the WPO's rental umbrellas, the campus umbrella sharing service ``Aikasa'' is also convenient. This is a service that allows you to rent umbrellas for 140 yen (per umbrella) per day (24 hours), and there are many stands located not only on campus but also at stations along the JR Yamanote Line, Seibu Shinjuku Line, Seibu Ikebukuro Line, and Odakyu Line. Yes, you can return it to a location convenient for you.

Waseda University, which used to dispose of more than 3,000 plastic umbrellas a year, recommends the use of i-kasa as part of its environmental measures. To actually use it, you will need the "i-kasa" app. Please check the app and i-kasa website for details.

I want to check the environment and classroom for taking classes.

Information environment such as wireless networks

Wireless LAN connection available in many classrooms

It is possible to connect your own devices such as PCs, tablets, and smartphones to the campus network. Information on how to use the network can be found in "Network Usage Guide" on IT Service Navi. Wireless LAN is available in certain areas of the campus, so if you are in a classroom with an access point, you can use the network with the devices you bring. Additionally, by using a VPN (Virtual Private Network), it is possible to connect to Waseda University's network from off-campus, such as at home or on the go. This allows you to download software provided by Waseda University from outside the university and install it on your own PC.

Reference: Waseda University IT Service Navi "Frequently Asked Questions" - I want to use the campus network with my PC

If you have any questions about IT, go here! "IT Service Navi"

*Clicking on the image will take you to the IT service navigation page.

This is a website that aggregates information about the university's IT, including information on IT services such as networks, various systems, and software provided by the university, notices on information security, and maintenance information for systems and services. If you have any questions or concerns regarding IT, please visit this site first! You can also check various contact points and contact methods from the "Contact Us" page.

Private booths and open classrooms for taking online classes

We have prepared classrooms for online classes that can be used when there are online classes before or after face-to-face classes. The target classrooms vary depending on the semester. Please check the useful website for Waseda University students such as "Sapoeni". The individual booth-style classrooms have large desks divided into individual spaces by partitions on three sides, so we recommend using them for classes where speaking is the main focus. Power outlets are also provided for each seat. At Waseda Campus, there are open classrooms in the form of individual booths in Building No. 7 (3rd and 4th floors), Building No. 10 (3rd and 4th floors), and in the basement of Building No. 22. Please check each faculty/graduate school's website for precautions when using individual booths and the location of available classrooms.

A classroom set up for taking online classes (Photo: Room 308 Building No. 10 Waseda Campus)

What facilities can I use to deepen my learning?

Group learning facility (Learning Commons)

We have group study facilities available for individual study, group study, and Extracurricular activity. It can be used for a variety of purposes, such as practicing presentations and conducting seminars. They are located at each campus and library, so please check the IT Service Navi website. Please check each page for operating hours and usage methods, as they vary by location.

W Space on the 1st Building No. of Building 7 Waseda Campus can be used for a wide range of purposes, from small to large groups. At the entrance, there is an illustration indicating whether or not chatting, bringing in drinks, eating, and using cell phones are permitted.

Students' Reading Rooms

At Waseda University, in addition to Central Library and campus libraries (S. Takata Memorial Research Library, Toyama Library, Science and Engineering Library, and Tokorozawa Library), there are Students' Reading Room in each Faculty, where students can borrow books and use materials for self-study. A copy machine is also available. As a general rule, a student ID card is required to use Students' Reading Room. Opening dates and times may change during class suspension periods, so please check the library website for details.

School of Law Students' Reading Room

<Location>
●Lee Kun-Hee Commemorative Library (Faculty of Political Science and Economics Students' Reading Room): Waseda Campus Building 3 Building No.
● School of Law Students' Reading Room: Waseda Campus Building 8 Building No.
● School of Education Students' Reading Room: Waseda Campus Building 14 Building No.
●Ting Hsin International Group Commemorative Students' Reading Room (School of Commerce / School of International Liberal Studies Students' Reading Room): Waseda Campus Building 11 Building No.
● School of Social Sciences Students' Reading Room: 7th floor, Building No. 14 Waseda Campus
●Japanese Language Students' Reading Room: 3rd floor, Building No. 22, Waseda Campus
●Science and Engineering Students' Reading Room: Nishi-Building No. Nishi-Waseda Campus Building 55, N, 1st floor

Writing Center

You can receive free, face-to-face or online tutoring for academic texts such as reports and essays written in Japanese or English (45 minutes per session). The guidance is provided by graduate student tutors who are trained in writing instruction. You can receive guidance at any stage, from before you start writing to the final revision, so feel free to use it. Please check the Writing Center website for details on how to make a reservation.

<Location>
● Waseda Campus: Building No. floor of Building 3
● Nishi-waseda Campus Branch: Building No. 201, 2nd floor, Building 60
● Tokorozawa Campus Branch: Building No. 100, 4th floor Tokorozawa Library Learning Commons (Support Area)

Reference: Free individual guidance on writing reports and essays: How to utilize the Writing Center (Waseda Weekly)

Photo left: Online individual instruction
Photo right: Face-to-face individual instruction

Center for Japanese Language (CJL)

Center for Japanese Language (CJL) at Waseda University has established "Waseda Nihongo Support" to support international students in learning Japanese so that they can study Japanese autonomously. In order to support international students' Japanese language learning and student life using Japanese, graduate student staff hold individual advising sessions (study consultations) and events related to Japanese language learning. At the event, you will have the opportunity to hear about career paths from senior international students and interact with Japanese students. We are looking forward to everyone who wants to improve their Japanese language skills and have a fulfilling study abroad experience!

The support provided is as follows:

(1) Japanese language learning advising
(2) Questions regarding Japanese language
(3) Providing resources related to Japanese language learning
(4) Japanese language learning event held
(5) Collaboration with on-campus institutions

Please check Center for Japanese Language website for details.

I want to continue working on improving my physical strength in university!

Training Center

There is a large number of machines (photographed in the fall semester of 2019)

​The training center located on the second basement floor of Toyama Campus Waseda University Student Center is equipped with the same training equipment as a regular sports club. We also have changing rooms and shower rooms (for a fee), so feel free to use them between classes or after school.

●Registration fee: 4,500 yen per year (Purchase a fee receipt from the fee collection machine on the second floor Waseda University Student Center, valid for one year after registration)
●Usage fee: Free
●How to register: Bring your health certificate (for a medical examination taken within the current fiscal year, including height, weight, blood pressure, urine test and internal medicine interview), one ID photo (4cm x 3cm), student ID and fee payment certificate to register at the training center.

Please check Student Affairs Section website for the latest information.

Refresh Studio

Multipurpose sports gym inside Waseda Arena

The Refresh Studio in the multipurpose athletic field on the first basement floor of Waseda Arena Toyama Campus offers lesson programs taught by professional instructors, such as Pilates and yoga. Most of the lessons are easy to participate in, even for beginners.

For details and the latest information, including program dates, please check Student Affairs Section website.

● Registration fee: 1,500 yen per year (purchase a fee receipt at the fee receipt machine on the 2nd floor Waseda University Student Center, and renew each year)
●Usage fee: Free
●How to register: Bring your student ID and fee payment receipt and register at the training center.

Reference: [Muscle exercise in autumn] Unlimited attendance for 4,500 yen per year! Infiltrating the campus sports facilities with excellent cost performance (Waseda Weekly)

Takaishi Memorial Swimming Pool

Indoor heated pool with 25m x 6 lanes

There is an indoor heated pool in Toyama Campus library building that can be used throughout the year. Please check the details on Athletic Center website before using.

● Registration fee: Free
●Usage fee: 300 yen per time (Purchase a fee collection certificate from the fee collection machine on the second floor Waseda University Student Center or inside Takaishi Memorial Swimming Pool)
●Registration method: Bring your student ID card (stamped with the stamp of having undergone a regular student health checkup [*]) and electrocardiogram test results (within 3 years) and register at Takaishi Memorial Swimming Pool.

[*] Proof of having undergone a health checkup within the fiscal year is required. If you have not received a regular medical checkup on campus, please bring a medical certificate from an external medical institution.

Make more use of university services

Medical Expense Benefit System

Student Affairs Section counter (photographed in January 2024). Dental treatment, which can often be costly, is also eligible for medical expenses reimbursement if covered by insurance.

Full-time students (including double degree students) of each faculty and graduate school, and research students of each graduate school (*) are required to pay their own medical expenses paid at medical institutions in Japan (30% of insurance medical treatment). Based on the application, a portion of the amount will be paid within the annual benefit limit of 60,000 yen.

(*) Excluding School of Human Sciences course students, sponsored non-degree students, non-degree/research students, students affiliated with Center for Japanese Language, exchange students, and special foreign trainees.

For each medical institution, the amount minus 1,000 yen per month from the out-of-pocket expense will be transferred to the account registered in the individual's name on MyWaseda. The deadline for submitting a benefit application is the 10th day of the third month (*) from the month following the month in which you received medical treatment. Please check Student Affairs Section website for details.

(*) For example, medical expenses incurred in April 2024 will be submitted by July 10, 2024.

There is also Liability Protection Program for Waseda Students (GAKUBAIHO) aimed at reducing the financial burden of injuries sustained in unexpected accidents during educational and research activities.

Reference: Take advantage of the medical expense benefit system for Waseda University students! The number of contracted medical institutions has increased (Waseda Weekly)

The Student Participation and Job Center” creates a place for students to grow

​The Student Participation and Job Center (SJC), established within the Student Affairs Division, has a program that incorporates student voices and suggestions, with a focus on on-campus "Student Jobs," where students can work efficiently to fill the vacant slots.・We create various "places for growth" for students through events and other activities.

Reference:Student Participation and Job Profiles of Student Staff (Waseda Weekly)

Left: Shimizu Kazuto (4th year, School of Humanities and Social Sciences) working at the Student Involvement and Job Center (SJC)
Right: Sato Risa (March 2024 Graduate of the School School of Human Sciences) working in the Waseda Weekly editorial office of Student Affairs Section

In addition, off-campus student jobs introduce individual tutoring schools. For more information, please check "Notifications" on MyWaseda.

Waseda University offers many other facilities and services that cannot be introduced here. We are distributing information through the web magazine “Waseda Weekly” and other sites, so be sure to take advantage of it!