Residence Life CenterWaseda University

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【FAQ】Frequently Asked Questions about COVID-19.

Update: As of August 27th

We are currently receiving an increasing number of inquiries about COVID-19. We have published frequently asked questions and request that you read over them before sending an inquiry.

Please note that the Residence Life Center office will be closed from August 8 (Sat) to 16 (Sun) for the university-wide summer holidays and will not be able to respond to inquiries. If you wish to make an inquiry, please contact the center outside this period.  And if you have general questions regarding student dormitories, please refer FAQ page.

Primarily for new dormitory residents (admitted to university in September 2020)

Q1: I have been accepted for a dormitory, but I cannot move into the dormitory on the designated date due to immigration restrictions. What procedures do I need to follow?

A: [WISH]

By returning the dormitory contracting papers, you have entered into a contract to reside in a dormitory. If you wish to cancel your dormitory residence, contact the Residence Life Center. Concluding the dormitory contract secures you a room as a right of a dormitory resident, but it also creates an obligation to move into the dormitory on the designated dates in September (scheduled for September 10 and 11), as provided by the contract. However, we will allow you to postpone your move into the dormitory this year as an exceptional consideration (until no later than March 1, 2021). Please write your postponed moving date when you respond to the separate online survey mentioned in the dormitory procedure documents.
If you have postponed your move into the dormitory, send your luggage addressed to your own room using a designated operator (Yamato Transport or EMS) so that it arrives two days before the postponed moving date. If you wish to use the bedding lease service, contact the designated operator (Koyama Corporation) yourself to inform them of the postponed date when you intend to start use.
As the latest information on the Japanese government’s immigration restrictions and the quarantine rules differ depending on your country or region of origin, check by yourself with immigration control authorities in your country of origin or Japan.

A: [Higashi-Fushimi Student Dormitory]

By returning the dormitory contracting papers, you have entered into a contract to reside in a dormitory. If you wish to cancel your dormitory residence, contact the Residence Life Center. Concluding the dormitory contract secures you a room as a right of a dormitory resident, but it also creates an obligation to move into the dormitory on the designated date in September (scheduled for September 10), as provided by the contract. However, we will allow you to postpone your move into the dormitory this year as an exceptional consideration (until no later than March 1, 2021).
Please write your postponed moving date when you respond to the separate online survey mentioned in the dormitory procedure papers.
If you have postponed your move into the dormitory, send your luggage addressed to your own room using a designated operator (Yamato Transport or EMS) so that it arrives two days before the postponed moving date. If you wish to use the bedding lease service, contact the designated operator (Koyama Corporation) yourself to inform them of the postponed date when you intend to start use.
As the latest information on the Japanese government’s immigration restrictions and the quarantine rules differ depending on your country or region of origin, check by yourself with immigration control authorities in your country of origin or Japan.

A: [Affiliated and recommended dormitories]

Contact the affiliated company or group directly to inform them of the change to your moving date. By returning the dormitory contract, you have entered into a contract to reside in a dormitory. Concluding the contract secures you a room, but it also creates an obligation to pay dormitory fees, etc., whether you are living there or not. Make sure to check the conditions for postponing admission to the dormitory with the company or group that operates the dormitory before returning the contracting papers. In addition, contact them if you wish to cancel your dormitory residence.

Q2: I have been accepted for a dormitory, but I wish to postpone (put on hold) moving due to the effects of COVID-19. What procedures do I need to follow?

A:[WISH/ Higashi-Fushimi Student Dormitory]

We will allow you to postpone your move into the dormitory at your own discretion up to the prescribed period. Refer to the answer to Q1 for the relevant procedures and conditions.

A:[Affiliated and recommended dormitories]

Refer to the answer to Q1.

Q3: I have been accepted for a dormitory, but I wish to defer study due to the effects of COVID-19. What procedures do I need to follow?

A:[WISH, Higashi-Fushimi Student Dormitory]

The dormitory regulations usually prohibit providing university student dormitories to deferring students, but this year, we will allow you to postpone their admission to the dormitories until March 1, 2021, only if you are deferring for a reason relating to COVID-19 infection and only for deferrals of one semester. If you are deferring, please write your postponed moving date when you respond to the online survey mentioned in the dormitory procedure papers, as well as separately contacting us through the inquiry form on the Residence Life Center website and providing the planned approval date for deferral and other relevant information.

A:[Affiliated and recommended dormitories]

Refer to the answer to Q1.

Q4: What will happen with dormitory fees if I postpone my move into the dormitory and I am not in my room?

A:[WISH/ Higashi-Fushimi Student Dormitory]

We will send an email to the relevant parties by August 7.

A:[Affiliated and recommended dormitories]

Please discuss this directly with the company or group operating the dormitory. We recommend checking before concluding the dormitory contract.

Q5: What procedures are necessary if I wish to cancel my residence in a dormitory?

A:[WISH/ Higashi-Fushimi Student Dormitory]

Canceling your residence in a dormitory will disqualify you for living in a university dormitory in the future. You will also be disqualified from assessment for dormitory residence in the following academic year. We encourage you to consider carefully.
You may cancel your residence in general until you return the dormitory contracting papers. Do not return the dormitory contracting papers, and request to cancel your residence using the inquiry form on the Residence Life Center website before remitting the initial expenses and other payments. Please make the request no later than [August 20].
By August 7th, we will e-mail the rules regarding who returned the documents.

A:[Affiliated and recommended dormitories]

Please discuss this directly with the company or group operating the dormitory. We recommend checking before concluding the dormitory contract.

Q6: Can I spend the “self-isolation” period required of people entering Japan from other countries in my room in the student dormitory, or do I have to book a hotel by myself?

A:[WISH/ Higashi-Fushimi Student Dormitory]

(Update: August 27th) : From the beginning of August, the RLC had a policy of accepting returnees/new residents from abroad by means of isolation in the dormitory. However, unfortunately, this policy has been changed because of the Ministry of Education, Culture, Sports, Science and Technology, which is the supervisory authority, issued the warning to each university.
Please find hotel or other place for 14 days by yourself and then return/enter the dormitory.

(FYI:As of 8/7) : We will permit you to stay in the dormitory after entering Japan from another country if you fulfill the following conditions. However, the room you can stay in will be a room for isolation designated by the dormitory manager.

(1) You have received a negative result for COVID-19 in the PCR test conducted at the airport after you enter Japan and you can present relevant documentation when moving into the dormitory. (You must wait at the airport or accommodation designated by the quarantine officer until the result is available.)
(2) You can reach the dormitory by a method of transport that does not use public transport (a method required by the Japanese government).
(3) You will spend your isolation period according to the methods explained by the dormitory manager when you enter the dormitory.
(4) You will submit the temperature records mentioned in a separate email when you move into the dormitory.

However, if the dormitory does not have enough self-isolation rooms, you may not be able to move into the dormitory on the desired moving date. In this case, the Residence Life Center will contact you without delay to reschedule your move. You may also arrange a hotel for your isolation at your own expense, instead of using the dormitory isolation rooms.
You will not be able to enter student dormitories at all if you receive a positive result in the PCR test at the airport, if you refuse to present the results of your PCR test, if you develop a fever shortly before entering the dormitory, or cannot submit the separately mentioned temperature records.

A:[Affiliated and recommended dormitories]

The company or group operating each dormitory will contact you in advance about moving into the dormitory. Make sure to check with them.

Q7: Can I leave the dormitory once I have moved in? What are the conditions for doing so?

A:[WISH, Higashi-Fushimi Student Dormitory]

After you move in, the conditions for “current dormitory students” in these Q&A will also apply to you. Refer to the answer to Q4 in “Primarily for current dormitory residents (admitted to university in or before April 2020).”

A:[Affiliated and recommended dormitories]

The conditions vary between the companies and groups operating the dormitories. Please inquire with them directly.

Primarily for current dormitory residents (admitted to university in or before April 2020)

Q1: I was admitted to university in April and intended to move into a dormitory in September, but I wish to postpone (put on hold) moving due to immigration restrictions (or the spread of COVID-19 infection). What procedures do I need to follow?

A:[WISH, Higashi-Fushimi Student Dormitory]

You may postpone your move into the dormitory. We will send an email in early August to everyone who plans to move into a dormitory. Your patience would be appreciated.

A:[Affiliated and recommended dormitories]

The procedures vary between the companies and groups operating the dormitories. Please inquire with them directly.

Q2: What will happen with dormitory fees while I have postponed my move into the dormitory?

A:[WISH, Higashi-Fushimi Student Dormitory]

As with the postponement procedures in Q1 above, we will send an email to all affected students.

A:[Affiliated and recommended dormitories]

The handling varies between the companies and groups operating the dormitories. Please inquire with them directly. We recommend checking before deciding to postpone your move into the dormitory.

Q3: As I will be taking classes online in the fall semester as well, I would like to leave the dormitory early. What procedures do I need to follow?

A:[WISH, Higashi-Fushimi Student Dormitory]

We will send an email to the relevant parties by August 7.

A:[Affiliated and recommended dormitories]

Please contact the company or group operating the dormitory directly.

Q4: I cannot move out or take procedures to leave the dormitory because I cannot enter the country (or come to Tokyo due to COVID-19) before the contract expires. What should I do?

A:[WISH, Higashi-Fushimi Student Dormitory]

The contract requires you to remove all personal items from the room and to return the keys by the defined leaving day, regardless of the circumstances. We will tell residents who want to withdrawal  about asking friends in the dormitory to remove items on your behalf or using an external operator to remove items on your behalf without you having to return to the dormitory (at your expense) to everyone. Your patience would be appreciated.

A:[Affiliated and recommended dormitories]

Please discuss this directly with the company or group operating the dormitory.

Q5: Can I spend the “self-isolation” period required of people entering Japan from other countries in my room in the student dormitory, or do I have to book a hotel by myself?

A: Refer to the answer to Q6 in “Primarily for new dormitory residents (admitted to university in September 2020).”

Other general questions

Q1:Can you extend the contract by the period that I am not in the dormitory due to the effects of COVID-19?
(For example, if I am admitted to university in April 2020 and I will not move into the dormitory until September, can I stay in the dormitory until August 2022, rather than March 2022?)

A:[WISH, Higashi-Fushimi Student Dormitory]

We will not extend the term of the contract.

A:[Affiliated and recommended dormitories]

You may be able to extend the contract. Please discuss this directly with the company or group operating the dormitory.

Q2:  Will admission and graduation ceremonies by held in September 2020? I want to decide when to move into the dormitory depending on that.

A: The university will notify you about the ceremonies in August. Your patience would be appreciated.

Residence Life Center is a department that plans management policies for student dormitories, and provides services for students regarding dormitories.

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