Student Counseling CenterWaseda University

  2. General Information（All counseling sessions at the Student Counseling Center are free of charge.）
  3. External Online Counseling Ser...

General Information

External Online Counseling Service

External Online Counseling Service (cotree)

We provide online counseling service cotree, through an external counseling organization (JMDC Inc.) in order to increase counseling options. We recommend using this online counseling if you have the following requests. (Free up to twice a month and open seven days a week)

  • You want counseling at night.
  • You want counseling on the weekend.
  • You want counseling as soon as possible.
  • You want counseling through online chat (writing) as well as video call.
  • For counseling related to Waseda University’s credit, requirements or internal system, please consult with the faculty office, the relevant department, or the Student
  • Counseling Center.

If you wish to use cotree’s online counseling services, prior membership registration is required; please start the procedures by submitting the application form through MyWaseda.

Please refer to the following URL for detailed explanation on how to use the cotree online counselling service.

How to use cotree online counselling service

In order to apply for cotree, please click here

The Student Counseling Center will be closed from Thursday, August 6, through Sunday, August 16. If you are using the cotree counseling service for the first time during this period, you are required to register. Please complete your registration by 12:00 p.m. on Wednesday, August 5.　(2026.7.21)

  • The cotree’s online counselling services are available to those who are18 years of age or older and, full-time students at Waseda University undergraduate, graduate, and Art and Architecture School, SP3 students at School of International Liberal Studies(SILS) and Japanese Language Program(JLP) students at Center for Japanese Language(CJL).
  • Each person is eligible for up to 15,000 points worth of free consultations per month. Any usage beyond this limit will incur a fee.
  • When the total number of times the Waseda University students use the service each month reaches 30 times, the service will be closed for the month in question. Please wait until the following month. Please also note that you can still register as a member in advance even during periods when reservations are not available.
  • When you are no longer a student at the University, you will no longer be able to receive free consultations (you can still receive consultations for a fee).

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