Clearing the Temporary Internet Files and Cookies

Click here for the Japanese version.

About Cache, Cookies

Cache

Each time you access a file through your web browser, your browser's "cache" stores certain information about web pages you visit.
By doing this, the browser doesn't have to newly retrieve files from the remote web site each time. They will load more quickly in the future.
Browsers will normally clear cache that reach a certain age, but you should manually clear the cache to reflect the most up-to-date information, and thereby you may solve some problems with your browser.

Cookie

"Cookie" is a file created by a web browser, at the request of a web site, that is then stored on a computer.
These files typically store user-specific information such as selections in a form, or authentication data.

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How to clear the Cache, Cookies

Microsoft Edge

1

Click the More icon (three dots in a horizontal line) in the top right hand corner.

When the drop-down menu appears, select "Settings".

2 Click "Choose what to clear".
3

In the Clear browsing data window that appears, check the options.

- Cookies and website data
- Cached data and files

Other items, please choose according to need.

Click "Clear".

4 When the deletion is complete, the notification "All clear!" appears.
5 Exit and re-launch the browser.

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Internet Explorer 10, 11

1

Click on the Gear icon in the right toolbar.

When the drop-down menu appears, select "Safety", and select "Delete browsing history"

In the Delete Browsing History window that appears, check the options.

- Temporary Internet files and website files
- Cookies and website data

Other items, please choose according to need.

Click the [Delete] button.

3 When the deletion is complete, the notification "The history of viewing the selected has been removed" appears at the bottom of the screen.
You can work this notification be left out, but you can turn off the notification by clicking "x" to the right of it.
4 Exit and re-launch the browser.

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Internet Explorer 10 (Tile version : on the "Start" screen of Windows 8, 8.1)

1

Open Internet Explorer 10.
Open the "charm", and then click "Settings".

How to open the "charm"
  • Mouse
    If you're using a mouse, point to the upper-right or the lower-right corner of the screen, move up or down, and then click the charm you want.
  • Touch
    If you're using touch, swipe in from the right edge of the screen and then tap the charm you want.
  • Keybord
    You can use the [Windows] key + [C] key on your keyboard.
2 Click "Internet Options".
3 Under "Delete Browsing History", click the [Delete] button.
4 When the deletion is complete, it will display "Done!" to the right of the Delete button.
5 Exit and re-launch the browser.

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Internet Explorer 8, 9

1 Click Tools in the left menu bar (if opened) or click on the Gear icon in the right toolbar.
Select "Delete browsing history".
2
  1. Make sure you check "Temporary Internet Files" and "Cookie".
  2. Click the "Delete" button.
3 Exit and re-launch the browser.

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Firefox

1 Click the menu icon (three line), and then select "History" menu.
2 Click "Clear Recent History".
3
  1. From the "Time range to dear" drop-down menu, select the "Everything".
  2. Click the down arrow next to "Details" to choose what history elements to clear.
  3. Check "Cookies" and "Cache".
  4. Click the "Clear Now" button.
4 Exit and re-launch the browser.

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Chrome

1

Click the menu on the browser toolbar, and then select "Settings" menu.
Select "More Tools" menu and "Clear browsing data".

2
  1. From the "Obliterate the following items from" drop-down menu, select the "the beginning of time".
  2. Check "Cookies and other site and plugin data" and "Cached images and files".
  3. Click the "Clear browsing data" button.
3 Exit and re-launch the browser.

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Safari

1 From the "History" menu, select "Clear History and Website Data...".
2 From the "Clear" drop-down menu, select the "all history".
Click the "Clear History" button.
3 Exit and re-launch the browser.

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