Failure to play some video in Waseda Moodle/Course N@vi

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Some videos could not play/view in Waseda Moodle/Course N@vi.

System Trouble

From 9:30 to 16:09 Wednesday, July 1, 2020
Service influenced

The following occurs in Waseda Moodle/Course N@vi.

  • Can not play/view the video in Waseda Moodle/Course N@vi which is created by Contents Creation Studio
  • error message is displayed (Can't get content info)
To avoid the problem

Follow the steps below to login to Waseda Moodle again and play again.

  1. Close Waseda Moodle
  2. If you are logged in to MyWaseda, log out
  3. Close all open browsers
  4. Start your browser and login to Waseda Moodle again.

If the problem is not resolved, try private browsing and clearing the cache.
If that doesn't work, please try again later.


Updated : 2020/07/01