Office Hours and Access

Currently, the Waseda Portal Office does not provide services except for some of the face-to-face services for current students.
We apologize for any inconvenience this may cause.

We have launched "Support Anywhere", a useful website to support students. All current students are welcome to use this site.

The reception hours are the same as the office hours. For information on office hours, click calendar here .

Method Contact information
Telephone ■Waseda Portal Office Telephone Supports: 050-3628-4365
■Extension: 71-8500
*For faculty and staff IT consultation, CTLT(Center for Teaching, Learning and Technology) is available.If you have any questions, please call the following number.
  CTLT Telephone Supports: 050-3627-5981 Extension: 71-8585
Fax External line: 03-5286-9846, extension: 71-4558
Email (For students and faculty members)
  • Please make an inquiry from the appropriate inquiry window of the "IT Center Help Desk" on the MyWaseda. If you cannot log in to MyWaseda, click here.
(For alumni)
  • For information about online application for certificates, please check the FAQ first. If you still cannot find a solution, please contact us using the inquiry form.
  • For information about applying for certificates at the Waseda Portal Office, please contact [email protected].
    *If you want to apply for a certificate at the office of the school/graduate school from which you graduated, completed, or left, please contact the school/graduate school office instead of the portal office.
(For those outside Waseda University)

Address: 1F, Building No. 7, Waseda University, 1-6-1, Nishi-Waseda, Shinjuku-ku, Tokyo, 169-8050 Map